In October 2019, Apple released macOS Catalina, the latest version of the OS for Mac. The new OS is gradually being rolled out. If you own a Mac and have not yet upgraded to Catalina, you will be prompted to upgrade soon. New permission for screen recording. Catalina introduces a change in security functionality that affects Outklip and other. With Catalina (10.15), Apple has introduced a new security and privacy update for Mac. You must grant access to XD to record the contents of your screen. To grant access to XD for screen recording, from the Apple menu, go to System Preferences Security & Privacy, and click Privacy. Click Screen Recording from the left pane, and select Adobe XD.

If you are using Mac OS 10.15 (Catalina) you will need to enable Screen Recording for Google Chrome to allow apps to record the contents of your screen. Click here for steps on how to see which operating system is installed. If you have not granted those permissions yet, you will receive the below error message when you attempt to start your Honorlock assessment.

Please see the resolution steps below:

How To Screen Record On Mac Os Catalina

1) Select the Apple icon at the top left of your screen and select System Preferences.

2) Navigate to Security & Privacy.

3) Click on the Privacy tab and navigate to Screen Recording in the left pane. Select the gold lock in the bottom left and enter your password to make changes. Then, check the box next to Google Chrome.

Mac Catalina Record System Audio

4) Once Google Chrome has been enabled, refresh your exam page and relaunch proctoring.